The MA in Work-Related Behaviour with Customer Relationship Management is designed for graduates of Psychology, business, humanities, health or social science who wish to enhance their own professional leadership and management skills to become organisational behaviour specialists and visionary leaders who can drive change and innovation to become customer-centric leaders. Exploring the depths of organisation and personnel behaviour with a strong focus on customer relationships, students will learn to leverage data insight, communication techniques and how to use innovative technologies to optimise customer experience and drive business growth. |
| Grade for Entrance Previous Year (%)* | 72 |
These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
How to Apply: Domestic Applicants - The Master of Arts in Work-Related Behaviour with Customer Relationship Management is designed for graduates of a relevant Level 8 programme at a minimum of a 2.2 standard who wish to engage in further study in this field. Applicants who wish to study for the MA in Work-Related Behaviour with Entrepreneurship may include Psychology graduates or may equally include graduates of other relevant disciplines such as business or humanities, health, or social science graduates.
- Those who have completed other relevant educational programmes or have relevant professional experience etc., where Recognised Prior Learning (RPL) and Acquired Prior Learning (APL) can be applied to the programme by submission of programme content, qualification, and assignments equivalent to an appropriate Level 8 award at an Honours 2:2 standard, can also be considered.
- All applicants will be required to have a minimum of ordinary-level maths at Leaving Certificate standard or be able to demonstrate equivalent competency in maths at this level.
- All applicants are required to be over 23 years of age.
- All applicants will be required to attend for an interview to ascertain their suitability for the programme.
- Successful applicants would be required to complete Garda Vetting at the College.
International Applicants: - If English is not your native language you must show that your English level is of a suitable standard, i.e B2+ in the Common European Framework of Reference for Languages which is equivalent to an IELTS score of 6.5.
- International students will have to provide evidence that they can satisfy the eligibility requirements for graduate membership of the Psychological Society of Ireland or the British Psychological Society.
- All international applicants must meet the visa requirements for study in Ireland.
- All applicants will be required to attend for interview to ascertain their suitability for the programme.
- Successful applicants would be required to complete Garda Vetting at the College.
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| Test Scores: | - International English Language Testing System (academic or immigration) or DuoLingo or Test of English as a Foreign Language (Internet Based) or Pearson Test of English (Academic)
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* The entrance grade may change from year to year. Please contact the school for further information.
* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.